Chapter 2 Terms to Know

The following is a list of terms/individuals you should know as you study Chapter 2 and the dicussion around it:
Adaptive learning systems
Alliance
Barriers to Entry
Business Process Reengineering
Competitive Forces
Customer-focused
Differentiation
Explicit Knowledge
Growth
Innovation
Knowledge-Management
Michael Porter
Strategic information systems
Switching costs
Tacit Knowledge
Total Quality Management
Value Chain
Virtual Company